Please note that the conditions set out below apply to the sale of mydeskfriend by Arimaz SA through its online shop which is available on www.mydeskfriend.com.website Therefor, in placing an order online, buyer agrees to these terms and conditions.

1.General:

In these conditions: 

"The Buyer, You" means the person, firm or company who purchases a product from web site of the Seller. "The Seller, We" means Arimaz SA. "A product" means mydeskfriend, which the Seller is to supply and which is the subject of the contract between the Seller and the Buyer. The contract between the Seller and the Buyer shall be subject to these conditions which shall govern the said contract to the exclusion of any other terms and conditions subject to which any , quotation is accepted or purported to be accepted or any order is made or purported to be made by the Buyer.

2.Price

The price is fixed in Swiss Francs (CHF), Euro (EUR), and US Dollars (USD)., the actual amount will be charged may vary and will depend on the currency rate at purchasing date. Relevant taxes are included in the price. The price excludes delivery charges. Delivery charges are calculated and added in the Checkout process.

3.Payment methods

Credit Card: Visa, Master Card, American Express.

Others: Bank transfer.

4.Delivery and transit damage

No delivery times are guaranteed. Timed deliveries or arrival time estimates are provided as a guide and target only. In the case of a timed delivery not being made on time, any surcharge for that service made will be refunded, which will be the extent of our liability. All deliveries that the seller (or our agents) makes will require a signature on delivery. If a package appears to be damaged before the buyer opens it, the consignment must be signed for with a note to that effect. Goods damaged in transit must be notified to seller within 48 hours of receipt. The buyer must keep all packaging as that may be required in event of a claim. If the product is found to be defective seller will send a replacement within 28 days.

5.Returns

Before goods can be returned, whether for repair, replacement or refund, in order to ensure smooth and prompt handling, the byer must request and the seller must issue a RETURNS AUTHORISATION in order that we can track the case accurately. Your carriage costs/charges are not refundable and you should use a suitably packed/insured/traceable carriage method. Items should be returned within seven (7) days of authorization. Refund must be claimed within seven (7) days of the delivery.

6.Guarantee

The product has12 months technical guarantee from the date of purchase. Damages made by buyers or any other third parties are not covered.

7.Cancellations

If you wish to cancel your order for any reason, you must do so in writing (or via e-mail) to the address on this website at any time up to seven days after you receive the product. The product must be returned a saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service.

8.Privacy

When placing an order, we require various personal details from you. It is important that you supply all details requested in order that we can validate orders efficiently. You can be assured that we treat your personal details, including email address and telephone numbers in confidence. We do not disclose such details to any third party or otherwise use them, except in connection with expediting/processing your orders/products. We do not send out unsolicited emails ('spam') and your email address will not be added to any mailing lists (unless requested). We will not use details of your purchases in our marketing/publicity materials or any other promotion without your consent and your credit/debit card details are not stored or retained on the web server. These policies exclude any disclosure which we are required by law to make, crime prevention, legal action or any issues relating to product safety. If ultimately we are unable to satisfy ourselves of the validity or other aspects of an order, we may not accept it.

9.Jurisdiction and Law

These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of Switzerland. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of the "canton de Vaud" in Switzerland .

10. Electronic Signature

The validation 'click' from the buyer to validate the online purchase order consitute an electronic signature with the same value as ahandwritten signature between parties.